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Caring for kids new to Canada

A guide for health professionals working with immigrant and refugee children and youth

Medical Assessment of Immigrant and Refugee Children

Key points

  • Getting to know a new immigrant or refugee child involves a thorough history, physical examination and appropriate investigations.
  • When assessing children and youth new to Canada, be sensitive to and aware of cultural and language differences. You may need to involve trained cultural interpreters.
  • Look for chronic illnesses that may not have been adequately treated and diseases not usually seen in Canada.
  • Be aware that immigrant and refugee children may present with different problems, both physical and psychosocial.
  • It may take several appointments to complete the initial medical assessment.
  • This site includes electronic tools to help with medical assessment, and with determining differential diagnoses for common symptoms and laboratory findings.

Most immigrant and refugee children new to Canada have not had a reliable, accurate or valid health assessment. It is vital to diagnose health conditions that could affect a child’s growth and development, including infectious diseases, chronic illnesses and psychosocial issues.

Initial medical assessment

The initial assessment of a young newcomer is no different than that for a Canadian-born child. It includes a detailed and complete history, a full physical exam and appropriate investigations. If signs or symptoms are present, the work-up can be targeted toward specific areas.

Ideally, the first visit should be scheduled as soon as possible after the family arrives in Canada. It occurs more often, however, when a child is sick or has a health problem and after the family has been in Canada for some time.

Meeting a new immigrant or refugee family for the first time can seem overwhelming, especially if they come from an unfamiliar country or culture. Remember: a sensitive, caring and compassionate health professional can learn a lot about a new child, with a warm smile, calm manner and gentle touch.

  • You may need to take considerable time and effort to get background information about a family and to conduct a history and physical exam for each child. Spread this process over more than one visit.
  • Ideally, each child in the family should have a separate appointment, though this is not always possible for busy families.
  • If a child presents with a specific health concern, you might have to deal solely with that and leave the more general medical assessment until the next visit.
  • Some children may need to be admitted to hospital for urgent medical care.

Preparing for the visit: Documentation

The Immigration Medical Examination (IME)

The IME for government-assisted and privately sponsored refugees is done prior to arrival in Canada. It consists of a medical history, physical examination, age-specific laboratory and diagnostic tests (e.g. urinalysis, chest x-ray, HIV/Syphilis testing). Details on what is covered in the IME are available online from Citizenship and Immigration Canada. It is important to note that a significant period of time may have elapsed between the medical exam and the child's arrival in Canada. Furthermore, Canadian practitioners have historically been unable to access these results. Rather than assuming that the absence of results indicates a negative screen, consider repeating tests if applicable.

Encourage immigrant and refugee families to bring all health-related documents, including:

  • Pre-immigration screening or test results
  • Immunization records
  • Birth and Growth records
  • Any medical documents from their country of origin

Make copies for their files and return the originals to the family. Documents may need to be translated. Remember to use previous records with caution, as information may not be accurate.

Communicating effectively with newcomer families

Here are some factors that can affect communication with families, with suggestions for building positive relationships:

Clinician demeanor

  • Greet new children and families with a warm smile and use a slow, gentle approach.  It may be helpful to learn some greetings in the common languages of families settling in your area.
  • Set aside enough time to create a relaxed, open, non-threatening atmosphere.

Family dynamics

  • Be sensitive to how family members interact and the role each member plays in the family. Typically, you would obtain most of a history from an older child or adolescent, but in certain cultures it may be more appropriate to address questions to an elder, such as a father or grandparent, even though that person may not always have the correct answers.
  • Consider delaying questions about relationships until you are more familiar with the family and their culture. Families may wait to disclose details such as polygamy or common-law relationships until more rapport and trust are established.

Clinician–patient dynamics

  • Avoid over-generalizing and stereotyping. While cultural factors may influence how people interact with health professionals, remember that each individual is unique.  Being flexible in your communication style and approach is part of providing patient-centred care.
  • Families may not wish to 'set the agenda' during this first interaction. You may need to take the lead. Ask the family if they have questions or what they would like from the visit.
  • In some cultures, physicians are considered authority figures and are expected to show leadership in determining the course(s) of action.

Immigration status

  • Some families are reluctant to reveal their immigration status for fear that a medical illness may become known to authorities and put them at risk of deportation – usually a false assumption. Be clear that information about immigration status is confidential.
  • Some families may not return for follow-up appointments if you ask about their immigration status.
  • If the family seems reluctant to reveal their immigration status, consider saying something like: “I don't need to know your immigration status, but is there any way that I can help?”
  • For billing purposes, whether in a private office or a hospital clinic, it will be important to know whether the family has insurance or health care coverage, and this will usually reveal their immigration status.

Cultural background and migration experience

  • Keep in mind that a patient’s background might include war, death, violence, torture, hunger or imprisonment. Such trauma may affect their health as well as whether they trust and respect authority figures.
  • Although it is important to have some background knowledge of problems in different parts of this world, do not generalize or make assumptions.

Canada’s health care system

  • Give an overview of how the Canadian health care system works.  Explain where the family fits within this system.
  • Establish what provincial/territorial or federal coverage for health care is available to them.

Using an interpreter

  • Ensure that visits are booked accordingly with enough time and pre-arranged interpreter service where applicable
  • Professionally-trained cultural interpreters, either in-person or via telephone, can help health professionals communicate effectively with families and to establish rapport
  • Interpreters should be professionally trained. They should not be family members. Best practice is to avoid using a child or youth as a family interpreter.

More information on communication and coverage is available on this website:

Taking a history

The initial medical assessment involves taking a history for each child and the family as a whole, and probably takes place over more than one visit. Details to be covered when taking a history are summarized below.  Additional information on taking a history is available in the pages on cultural competence.

Chief concerns and complaints

  • As with all medical histories, focus first on a child or family’s chief concerns, complaints, health or medical issues.
  • Ask the family if they have questions.  Find out what they would like from the visit.
  • Explain the purpose of the visits and process of future visits or follow ups, including verifying contact information.

Present illness

When a child presents with a specific complaint or illness, ask the family about:

  • Description/duration/severity of symptoms,
  • Current management of symptoms - specifically asking about any traditional treatments,
  • Any progress or change in these complaints over time,
  • Any specific family concerns about this child’s or other family illnesses.

Past medical history/illnesses

  • Ask about previous illnesses, hospitalizations, operations, accidents and tropical diseases (as appropriate)
  • Ask whether a child has ever passed worms or blood in their stools.
  • Assess risk of HIV and other sexually transmitted infections.
    • Has this child or a parent ever had surgery, received a blood transfusion or received intramuscular injections with reused needles?
    • Has an older child or adolescent been sexually active?
    • Ask carefully about specific illnesses, such as HIV or tuberculosis. Remember: A parent may not give the correct response for fear it will jeopardize the family’s care or ability to stay to Canada.

Previous medical care

  • Ask what the family usually does when this child is ill.
  • Did they consult a local physician in their country of origin or use traditional forms of treatment?
  • Ask specifically about hearing, vision or dental concerns and if any screening or testing has been done

Birth information

  • A child’s date of birth can usually be verified on immigration papers, but be aware that some cultures calculate age differently.  Also, newcomer families may not know their child’s precise birth date. 
  • Ask for a history of pregnancy and perinatal period, including the child’s:
    • Birth weight and size, if known.
    • Gestational age, if known.
    • Neonatal complications.


  • Ask about past and present medication use, including antimalarials and antibiotics, as well as ‘natural’ remedies and over-the-counter products.


  • Inquire about any known allergies for each child or any family members

Immunization history

  • Assess a child’s immunization status, based on:
    • Any available immunization record, including Bacillus Calmette-Guérin (BCG)
    • Note that not all immunization records are accurate and valid, or meet the Canadian provincial guidelines. Only accept information from reliable sources. Do not rely on history alone.
  • If a patient has no documented vaccination history, assume that (s)he has had no vaccination
  • Determine the immunizations required, either to ‘catch up’ or as a new complete series.
  • Read more about assessing immunization history and developing a catch-up schedule in this resource.

Dietary history, growth and development

  • Assess dietary history and nutritional status as important windows on growth and development, including:
    • Dietary history and food security (pre- and post-arrival).
    • Ask if the child has ever exhibited pica or consumed unpasteurized milk.
    • Be mindful that refugee and internationally adopted children have high rates of malnourishment and micronutrient deficiencies.

Family medical/social history

  • Verify the child’s and family members’ full names with the correct spelling. Mistakes are sometimes made, especially in the order of names or when the child’s surname is different from a parent’s.
  • Clarify who the child’s natural birth parents are, and who in the family are regular caregivers.
  • A complete family history of parents, siblings and extended family will include:
    • Ages (as known), education, occupations or training both in their country of origin as well as currently, health issues, and specifics that might relate to the child’s complaint,
    • Previous illnesses, hospitalizations, operations, accidents and tropical diseases,
    • Any history of specific conditions, such as tuberculosis, hepatitis, leprosy, and HIV/AIDS.
  • Assess current housing and living conditions, including issues of crowding, safety and access to services


  • Consanguinity should be considered if seeing a patient with developmental delay, dysmorphism or neurological symptoms, such as seizures.
  • Although unusual in sub-Saharan Africa, consanguinity is more frequent among people from the Middle East and West Asian countries such as Pakistan.

Migration/Displacement history

  • Assess characteristics of where a child was born and raised (if different from birthplace), especially:
    • Climate (e.g., arid, seasonally dry and wet, tropical, temperate),
    • Setting (whether rural or urban)
    • Housing conditions, water and food sources, and
    • Predominant insects and animals (to determine the risk of arthropod-borne infections and zoonoses).
  • History of travel from their country of origin.
  • Countries the family lived in before arriving in Canada.
  • Whether they lived in a refugee camp (where, for how long).
  • Ask about the family's current setting and whether that will change. For example:  Is the entire family united? Is there other family support or extended family in Canada?
  • Ask if additional members may join the family in Canada.
  • Ask whether travelling back to the country of origin is planned, and how soon.

A list of links to websites providing health information by region or country is available in this guide.

Review of systems

  • This may involve a ‘head-to-toe’ functional inquiry of any symptoms or complaints that have not been addressed.

Assessing psychosocial history

All migrant families come to Canada with hopes of a better life, but they have left their countries of origin for different reasons and take widely different journeys. Newcomers may have experienced violence, extreme hunger, physical and/or emotional deprivation, abuse, and cultural dislocation brought on by war, trauma, the premature death of family members or friends, and neglect. Clinicians should be alert for mental health issues, such as:

While taking a psychosocial history is extremely important, you may want to wait until you have established a rapport of comfort and respect with the child and family. Read about specific questions to ask newcomer families when taking a history.

Community Supports

Assess the support system of each newcomer family. They may need to be referred to local community organizations, religious institutions or other support groups that provide assistance. Referral to social services or a social worker is often useful.


  • If appropriate, perform a modified HEEADSS or SSHADESS interview, including asking about strengths, school, home, education/employment, activities, drugs or alcohol, emotions/eating, sex, smoking, suicide or depression.
  • However, recognize that most adolescent immigrants or refugees do not have the same experiences as North American children, and may not answer truthfully in the presence of a parent or interpreter.

Physical examination

When doing the physical exam, be unhurried and gentle. Although the child may not understand, explain what you are doing and leave more uncomfortable parts of the exam until the end. Important clinical signs to assess during a physical exam are summarized below.

General assessment

  • Does a child look well or acutely/chronically ill?
  • What is this child’s demeanour? (E.g., happy, depressed, anxious, fearful)
  • Begin developmental assessment.
  • Look for signs of congenital infections such as microcephaly, dysmorphic features.

Vital signs

  • Check temperature, pulse, respiration, blood pressure.

Growth and nutrition

Assessing a child’s growth and nutritional status includes:

  • Height, weight and BMI.
  • Measuring and plotting head circumference, especially if child is <2 years of age.
  • Interpreting growth using a WHO standard growth chart. Be cautious when using growth charts, however, because the newcomer child’s correct age is not always known.
  • A general nutritional assessment (look for dehydration, anemia, edema, abdominal distension, muscle wasting, skin and hair changes and signs of rickets, including swelling of the wrists and feet, bowing of the legs).


  • Note size and shape of head
  • Inspect hair and scalp for lesions, fungal infection or presence of lice.


  • Assess visual acuity in all immigrant and refugee children after arrival.1 Undiagnosed eye disease and vision loss are more common among new immigrants and refugees from lower resourced settings. 
  • Check for strabismus, conjunctivitis, uveitis, chorioretinitis and vision abnormalities.
  • If there is any doubt of a child’s vision, request a formal optometry or ophthalmologic assessment.

Ear, nose and throat

  • Check for lesions, purulent or chronic otitis media, oral thrush, herpetic ulcers, nasal polyps (for possible underlying cystic fibrosis) and hearing abnormalities.
  • Children should have their hearing tested before they enter school or any time there is a concern about their hearing or language development. Older children and adolescents also need a hearing assessment if they are having learning or speech difficulties.
  • If there is any doubt of a child’s ability to hear, request a formal hearing assessment.


  • Perform a dental assessment, especially for current dental hygiene and the presence of caries.  Consider referral to dentist for ongoing oral health care.

Lymph nodes:

  • Examine for lymphadenopathy and note whether nodes are tender or painless, soft, firm or hard.

Cardiovascular exam

  • Check for cardiomegaly, pulses (especially femoral pulses), cyanosis, finger clubbing, cardiac rhythm, heart sounds or cardiac murmurs.

Respiratory exam

  • Listen for respiratory difficulties or dyspnea, finger clubbing, crackles or wheezing.

Abdominal exam

  • Look for abdominal distension, jaundice, tenderness, guarding, hepatosplenomegaly or masses.


  • Be particularly sensitive with older children, who may be shy, trained not to let anyone touch them, or who may have been abused.
  • Determine whether the child wants a parent or anyone else present during this exam. In some cultures it is important to ask for parental consent.
  • Apply Tanner staging, if appropriate.
  • For males, conduct a testicular exam.
  • Check for urethral discharge, genital ulcers, inguinal adenopathy, especially in previously sexually active adolescents.
  • Look for signs of female genital mutilation/cutting.


  • Check for signs of pregnancy in adolescent girls.
  • Arrange appropriate prenatal care or contraception, as necessary.


  • Look for signs of muscle wasting or weakness.
  • Check the spine for scoliosis, spina bifida occulta (i.e., a dimple or tuft of hair) or kyphosis, as well as feet and hips.


  • Check focal neurological signs, increased head circumference and fontanelles (for hydrocephaly), general muscle power (for flaccid paralysis and the possibility of polio),, tone, bulk, coordination and deep tendon reflexes.

Skin lesions

  • Look for ulcers, areas of hypo- or hyperpigmentation, impetigo, scabies, bruising, subcutaneous nodules or other rashes.
  • Be aware that some marks or scars may be cultural in origin or caused by a traditional treatment. A traditional healer’s interpretation of the site of the illness may include ‘coining’ (a coin is rubbed against the skin leaving bruises in a specific pattern), scarification or scarring at site of a physical complaint. Such marks can be misinterpreted as a sign of child abuse.
  • Check for sign of Bacillus Calmette-Guérin (BCG) immunization, which may be on one forearm, in the deltoid or upper arm region, or (sometimes) on the sole of a foot or over the upper scapulae.

Screening lab tests

Laboratory tests should be ordered based on clinical indications. For example, if the family is from an area of high prevalence for a suspected disorder or there is a positive family history, or if the child has suggestive clinical signs.

How much screening and diagnostic work should be done?

There are different opinions about the extent of screening or diagnostic work-up for children and youth new to Canada, particularly if they have no symptoms. A primary consideration is the country of origin and route taken to Canada (particularly refugee camps), which may place them at higher risk of some diseases. Families who come from countries that have medical services and cultural practices similar to Canada’s may not require an extensive approach, especially if there are no clinical problems. A number of organizations provide up-to-date health information by region or country. A list of links is available in this guide.

Potential screening lab tests for a child or youth new to Canada



  • Urinalysis (dipstick): Check for glucosuria, proteinuria, hematuria.
  • Ferritin or serum iron studies.
  • Thyroid function: Thyroid stimulating hormone (TSH), thyroxine (T4).
  • Liver enzymes: Alanine transaminase (ALT), aspartate transaminase (AST), alkaline phosphatase (ALP).
  • Serum creatinine and urea.
  • Serum lead (Pb).

Infectious disease

  • tuberculosis skin test (e.g., Mantoux test) or interferon-gamma release assay (IGRA) is recommended for all children from endemic areas, regardless of history of BCG immunization.
  • Chest X-ray, if clinically indicated.
    • This is required for all immigrants ≥ 11 years of age, before arrival as part of immigration medical examination.
  • Stool analysis: For culture and sensitivity and for ova and parasites.
    • If intestinal parasites are clinically suspected and if diarrhea or abdominal pain are present, 3 stool tests for ova and parasites may be necessary.
  • Serology for schistosomiasis and strongyloidiasis, depending on the country of origin.
  • Hepatitis: Hepatitis A serology, hepatitis B surface antigen and antibody, hepatitis C antibody
  • HIV in patients from endemic areas, after counselling and with informed consent.
  • Syphilis serology (e.g., venereal disease research laboratory [VDRL] or rapid plasma reagin [RPR]), as indicated.
    • This testing is required by law as part of immigration medical examination for all immigrants ≥ 15 years of age and in younger children when sexual activity or sexual assault is suspected, or in cases of suspected congenital syphilis.
  • Malaria smear if from endemic areas with clinical signs/symptoms including fever, chills, rigors

When to order lab tests for children and youth new to Canada?

Generally, most centres will do or arrange for diagnostic tests at the first visit, particularly if test results might influence possible treatments or management. Health care providers should not only individualize the type but also the timing of lab tests. When children are asymptomatic and there is no danger to public health, some tests may be requested later, once the family has adjusted to their new environment, rapport has been established and they have been counselled.

There may also be a number of psychosocial factors to take into consideration. Children new to Canada, like other children, might fear needles and new experiences. If test results do not have immediate consequences, consider delaying them to the second or third visit.  It is helpful to do all blood tests at the same time to avoid multiple blood sampling.

Find more information on this website about health issues that a blood test may suggest, such as malnutritionhereditary anemias, and infectious diseases.

At the second visit

The second visit with a young newcomer and the family may take place as soon as 2 to 7 days after the first, depending on whether the Mantoux test for tuberculosis needs to be read at 48 to 72 hours.

At this second visit, try to complete any unfinished histories, physical examinations or other investigations, with particular focus on:

  • Developmental assessment: If necessary, this should continue over several visits,  allowing the child to become accustomed to you and to their new surroundings.
  • Behavioural/psychological problems: Determine whether the child has demonstrated any behavioural or psychological problems, both in the past and now that they are coping with immigration.
  • TuberculosisResults of the tuberculosis skin test (TST, Mantoux test), should be read and documented. If positive, a chest X-ray should be requested. If the TST result and/or chest X-ray is positive, arrange referral to a respirologist or infectious diseases specialist for prophylaxis against tuberculosis and follow-up.
  • Stool specimenslf requested at the first visit, send the returned bacterial culture, ova and parasite bottles to the microbiology lab for processing.

By their second visit, the newcomer family may better understand the Canadian health care system and have more questions. In general, however, new immigrants and refugees tend not to question authority figures and often don’t have a lot of questions.

Follow-up visits

Optimally, the third visit should be scheduled for approximately 1 month after the first one, and may include:

  • Further developmental assessment.
  • Genetic medical issues.
  • A closer review of mental health issues.
  • Ongoing anticipatory guidance about nutrition, education, injury prevention, schooling, language learning, cultural and social issues.
  • Referral to local community agencies and social services, as needed.
  • Referral to a dentist, hearing and vision assessments, as needed.

After extensive screening and work-up, clinicians may find previously undetected medical diseases or conditions that require close follow-up or referral to a specialist. However, many young newcomers are healthy and do not require extensive follow-up. The number and timing of subsequent visits should therefore be arranged according to individual needs.

At follow-up visits, clinicians may be required to:

  • Answer more family questions.
  • Ensure completion of primary series and ‘catch-up’ immunizations.
  • Check compliance with prescribed treatments or medications.
  • Monitor growth and development.
  • Identify and advocate for children with school issues or families under psychosocial stress.
  • Arrange appropriate consultations for identified problem areas.

How much anticipatory guidance and counselling should clinicians do?

During any visit, be open to counselling about health promotionchild care and anticipatory guidance. Provide appropriate counselling, if indicated, on:

  • Canadian climate, appropriate clothing, skin care, frostbite prevention, etc.
  • Babies’ nutritional needs and breastfeeding, as appropriate.
  • Nutrition, choosing foods and balancing meals based on Canada‘s Food Guide, taking into account the family’s cultural eating habits. Canada’s Food Guide is available in many languages (English, French, Arabic, Chinese, Farsi, Korean, Punjabi, Russian, Spanish, Tagalog, Tamil and Urdu). Order for free or download from Health Canada.
  • Encourage daily exercise and active living to prevent obesity in children
  • Education for school-age children, especially when additional assessment is needed for appropriate program placement.
  • Injury prevention and the mandatory use of seat belts and car seats in Canada.
  • Child discipline, especially what is considered appropriate – and inappropriate – in Canada.
  • Oral/dental health preventative care.
  • Travel plans to visit friends and relatives abroad.  Children of immigrants who travel to visit friends and relatives (VFRs) are at risk for travel-related illness.

Visit Caring for Kids to download and print parent handouts on a range of health promotion topics.

Referrals to community agencies

At follow-up visits, check on the psychological well-being and ongoing adaptation of the child and family to life in Canada. On an ongoing basis, determine whether:

  • There are any issues with housing, food security or transportation.
  • They have accessed all appropriate and available financial resources, such as child or disability allowances.
  • They have applied for provincial/territorial health care coverage.
  • They are learning English or French.
  • Children are experiencing school issues.
  • There are psychological stresses, particularly evidence of post-traumatic stress disorder or depression.

Consider partnering with and referral to community organizations when ongoing support is needed to reinforce specific counselling. If appropriate, ensure the family has ongoing social service assessment for these and other social issues. It’s important to be aware of agencies and services – both general and for specific groups – located in your area.

Selected resources


  1. Pottie K, Greenaway C, Feightner J, et al. Evidence-based clinical guidelines for immigrants and refugees. CMAJ 2011;183(12):E824-925.
  2. Thompson G; Canadian Paediatric Society, Adolescent Health Committee. Meeting the needs of adolescent parents and their children. Paediatr Child Health. 2016 (5):273.

Other works consulted

  • American Academy of Pediatrics Council on Community Pediatrics. Providing care for immigrant, migrant, and border children. Pediatrics 2013;131(6):2028-34.
  • Baauw A, Kist-van Holthe J, Slattery B, et al. Health needs of refugee children identified on arrival in reception countries: a systematic review and meta-analysis. BMJ Paediatrics Open 2019;3:e000516.
  • Beiser M. The health of immigrants and refugees in Canada. Can J Public Health 2005;96(Suppl 2):S30‑44.
  • Bhayana A, Bhayana B. Approach to developmental disabilities in newcomer families. Can Fam Physician. 2018;Aug;64(8):567-573.
  • Juckett G. Cross-cultural medicine. Am Fam Physician 2005;72(11):2267-74.
  • McDonald JT, Kennedy S. Insights into the ‘healthy immigrant effect’: Health status and health service use of immigrants to Canada. Social Sci Med 2004;59:1613-27.
  • Minhas RS, Graham H, Jegathesan T, Huber J, Young E, Barozzino T. Supporting the developmental health of refugee children and youth. Paediatr Child Health. 2017;22(2):68-71.
  • Pottie K, Greenaway C, Hassan G, Hui C, Kirmayer LJ. Caring for a newly arrived Syrian refugee family. CMAJ. 2016;188(3):207-211.
  • Pottie, K., Dahal, G., Hanvey, L. & Marcotte, M. (2015). Health Profile on Immigrant and Refugee Children and Youth in Canada. Section 2: General Health Status of Immigrant Children and Youth. In The Health of Canada’s Children and Youth: A CICH Profile.
  • Rashid M, Greenaway C. Hepatitis B virus screening and vaccination in a family from Nigeria. CMAJ. 2013;185(16):1417-8.
  • Salehi L, Lofters AK, Hoffmann SM, Polsky JY, Rouleau KD. Health and growth status of immigrant and refugee children in Toronto, Ontario: A retrospective chart review. Paediatr Child Health. 2015;20(8):e38-42.
  • Thompson C, Boggild AK. Strongyloidiasis in immigrants and refugees in Canada. CMAJ. 2015 Dec 8;187(18):1389.
  • Walker P, Barnett E, eds. Immigrant Medicine. Philadelphia, PA: Elsevier Press, 2007.


  • Robert Hilliard, MD
  • Andrea Hunter, MD

Last updated: March, 2023